No monthly fee. Pay when you sell.
Every Hubbaly feature is included for every hub. Free events cost nothing to run. Paid tickets carry one clear fee.
Running free events
£0
No platform fee, no monthly charge, no limits on free tickets. Free means free, for you and for your attendees.
Selling tickets
3.5%+ card processing
A 3.5% Hubbaly fee when a ticket sells, plus Stripe processing of typically 1.5% + 20p for a standard UK card. Other cards and payment methods may cost more. Buyers pay the price you set. Nothing is added at checkout.
No card needed. Connect Stripe only when you are ready to sell paid tickets.
If it is in Hubbaly, it is yours
No feature gates, no upgrade prompts, no charge per team member. One product, the whole toolkit.
Events and tickets
- Free, paid, member-only, invite-only, and complimentary tickets
- Multi-session and multi-day events
- Ticket bundles and purchase invites
- Guest checkout, no account needed
- Live capacity and buyer limits
- Sales phases that open and close on schedule
- Waitlists that offer freed places automatically
- Returns that refund automatically once the ticket resells
- Ticket transfers and cancellations
- Required forms and waivers
- QR check-in with ticket details
- Attendance records
- Post-event feedback forms
- Incident reporting
Team and community
- Owners, Admins, Managers, and event staff
- Per-person permission controls
- Per-date staff commitments
- Community branding and member controls
- Member-only access
- Membership requests and approvals
- Private member details
- Connection requests without sharing phone numbers
Email and communication
- Transactional ticket emails and reminders
- Announcements to attendees
- Campaign emails to members and ticket holders
- Your own sender name and reply-to address
- Additional signup, member, and ticket details
- Event chat and hub channels
Photos and video
- Post-event albums
- Attendance-based album visibility
- Save chat photos and videos to an album
- Download original media
Reports and organisation
- Event-day workspace
- Attendance, revenue, refund, and incident reports
- Event data exports
- Stripe Connect payouts for paid tickets
- Duplicate an event into a new draft
- Privacy controls
See it on a real event
Set a ticket price and a crowd size. What is left after the two fees is yours.
Slide to £0 to see the free-ticket story.
No volume tiers. The rate stays the same at any size.
- Ticket sales (100 × £15)
- £1,500.00
- Hubbaly fee (3.5%)
- −£52.50
- Card processing (typical)
- −£43.00
- You receive
- £1,404.50
About 93.6p of every £1 stays with you
Typical rate for standard UK cards, assuming each ticket is bought in its own payment. Other cards and payment methods may cost more. Exact Stripe fees for every sale appear in your event reports.
How much room you get
The same for every hub, at no charge, every month. Nothing here is for sale, and nothing switches off by surprise.
5,000
Campaign emails a month
Ticket emails, reminders, and announcements are separate and do not count against this.
50GB
Media storage
Roughly fifteen thousand phone photos across your albums and chat.
60min
Stored video
About thirty highlight clips at the two-minute clip length.
20MB
Per image upload
Full-quality phone photos upload without shrinking.
2min
Per video clip
Short highlights, not full recordings. Uploads accepted up to 1 GB each.
∞
Events, tickets, and team roles
No caps on events, attendees, free tickets, or how many people help you run things.
Reach an allowance and nothing is locked or deleted. Everything already in your hub stays available. Get in touch before your next big campaign or upload and we will sort out more room.
The things people ask before selling
Who pays the fees?
You do, out of money you have already collected. Buyers pay the ticket price you set and nothing more. The Hubbaly fee and card processing come out of each sale before the rest reaches you.
When do I get the money?
Paid tickets are sold through your own Stripe account. Money settles there as sales happen and pays out to your bank on Stripe's schedule. It is not held back until after your event.
What about refunds?
You can refund a ticket from your event admin, and the buyer gets their money back on the card they paid with. Your reports show exactly what was refunded and when.
Do I need a card to start?
No card is needed. Connect Stripe only when you are ready to sell paid tickets.
What if I need more capacity?
Existing content remains available if you reach an allowance. Planning a larger event or need more email or storage? Contact Hubbaly and we will help you work out what you need.
Are there any other charges?
No. There is no setup charge, no charge per team member, and nothing charged to your attendees on top of the ticket price.
Something else on your mind? Email hello@hubbaly.com
Capacity help
Planning something bigger?
Planning a larger event or need more email or storage? Contact Hubbaly and we will help you work out what you need. We can also help with a specific setup.
A real person from Hubbaly will reply.
Run your next event on Hubbaly
Create a community hub, publish your event, share the link. It’ll take about fifteen minutes if you already know your capacity and price. There is no monthly fee and no card is needed to begin.
Already have an account? Sign in
Need more capacity? Contact Hubbaly at hello@hubbaly.com