Join the hub at checkout
- When someone buys a ticket, they can now join your hub at the same time. The option is ticked for them, shows your hub’s terms, and is easy to untick.
- If your hub is open, they join straight away. If you approve members, you get a join request that shows it came with a ticket.
- Guests who buy without an account get the same option when they set up their account afterwards.
- Hubs with more involved joining rules still send people to the usual join page.
Order alerts
- You can now get a push notification the moment someone orders, whether the tickets are free or paid.
- Turn it on for an event under Sales. Hubbaly checks the device you are using, lets you send a test, and explains what to do if notifications are blocked.
- Each organiser picks for their own account, event by event. Email summaries carry on as before.
One page for every order
- Open any order to see the whole story: who bought it, who holds each ticket now, and every item, bundle, discount, and chosen time.
- Payments and refunds are listed on the same page, and you can start a refund right there.
- Free and discounted orders get the same page as paid ones.
Quicker ticket setup
- Creating a ticket no longer ends with a separate review step, and when you edit one, you can save from any section.
- Saved tickets are short cards you can scan quickly, each with its own Edit button and the price next to the sales window.
- You can set the same capacity across several dates or times in one save.
- Setting up a schedule by hand now begins with the first date and time and adds rows as you go.
- Ticket sales details are easier to read on a phone.
Sales phases
- Times for sales phases and publishing always follow the UK clock now, even if your device is set to another timezone.
- Buyers always see the price of the phase that is on sale right now, and an open page updates itself when the next phase starts.
- A ticket with limited places can split them across phases however you like, for example two now and one later.
- When someone gives a place back while a later phase still has unsold tickets, the place waits its turn and then goes on sale at the final price.
Waitlists and smaller fixes
- People waiting for any suitable time now manage everything on the event page: they can request more than one booking, see where they are in the queue, and take, pass, or leave from there.
- When a place is offered, it appears on an open event page straight away, no reload needed.
- Guest checkout now looks and works like member checkout, with the same ticket cards, ticket notes, and discount codes.
- Buyers no longer get form emails for events that have nothing to fill in.
- Sold out tickets simply say Sold out. Tickets briefly held in someone else’s checkout say that instead.