When hundreds of people try to buy at once
- If a big sale opens and hundreds of people press buy together, checkout now takes a few purchases at a time and asks everyone else to wait, instead of slowing down for everyone until purchases fail.
- Buyers who are asked to wait see Lots of people are buying right now. This may take a minute or two, so keep this page open. Checkout keeps trying by itself for up to two minutes, and nothing is booked or charged until it succeeds.
- If the tickets sell out while someone waits, the page stops and shows them as sold out, with the waiting list where the event has one.
- Event pages, hub pages and ticket lists stay quick during a rush, so people browsing are not held up by people buying.
Payments during a rush
- A buyer who has paid has their payment confirmed ahead of new purchases for the same event, so their tickets arrive promptly even at the busiest moment.
- Checkout finishes a little sooner once it is a buyer’s turn.
Fixes
- A buyer whose checkout waited behind others is no longer asked to confirm a price that has not changed.
- A discount code that makes a ticket free now uses up an invite-only event’s access link and respects each ticket’s sales limit, like any other checkout.
- Changing a discount’s code while people are buying with it no longer fails.
- Signed-in buyers no longer look signed out when Hubbaly is very busy.
- Joining a hub from a ticket at the same moment as accepting a complimentary ticket no longer fails, and organisers get one new-order alert per order even when a payment is confirmed twice.