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Shared Details, a People workspace, and Event Questions at checkout

Hubs can now collect private member details, a new People workspace keeps everything in one place, and attendees can answer event-specific questions at checkout.

  • hubs
  • events
  • admin

Shared Details: extra info members share with your hub

A new way for hubs to collect the extra information they need from members, kept private to that hub.

  • In Hub Admin, then People, then Shared Details, build the fields you want to collect: allergies, t-shirt size, emergency contact, dietary needs, club number, or anything else. Pick which fields are required, which are optional, and which are for staff eyes only.
  • Members fill them in once and can update them later from Account, then Shared Details, where they also see exactly which hubs can see what.
  • Anything sensitive is encrypted at rest.
  • A new help page walks members and admins through it.
  • Available on Pro and above.

New People workspace in Hub Admin

The People area is now a proper workspace with its own sub-tabs: People, Shared Details, Event Staff, Participants, and Interest. Each card shows a count so you can see at a glance how many people are in each list.

Buy a ticket and join the hub in one go

For public events on hubs that are private but open to join, a guest can buy a ticket and become a member as part of the same checkout. No separate join request and no second sign-up.

  • A new “Join and buy ticket” flow on the event page handles both steps.
  • The buyer lands on a clean confirmation page that explains both what they bought and that they are now a member.
  • Hub owners still control join policy; this only applies when “open join” is enabled.

Event Questions: ask your attendees things at checkout

Event admins can now attach their own questions to a ticket purchase or interest registration.

  • Build them in Event Admin, then Questions: drag to reorder, choose text, long text, or multiple choice, and mark required.
  • Questions appear on the event checkout and on the register-interest form.
  • Responses show up alongside the ticket or interest entry for the admin.

Chat: smarter auto-add for large hubs and events

  • Channels now seed the right audience in batches so creating a channel for a big hub or event does not time out.
  • Chat avatars now load from smaller thumbnails, making long conversations and the channel list noticeably faster.
  • Location messages now appear at the same size as photos.

Live invitation indicators

Invitation badges (the dot showing you have an invite waiting) now update live, without needing a refresh. Accept or decline elsewhere and it disappears immediately.

For hub owners

  • Hub cards on your My Hubs screen now show which plan each hub is on.
  • A small onboarding nudge to set up your Seller Profile if you have not done so yet.
  • When the Hubbaly team upgrades a hub’s plan for you, you now get a notification telling you what changed.

Small but useful

  • Profile galleries now allow up to six photos (up from five).
  • Members list emails are now clickable to open that person’s profile.
  • Friendlier autofill hints on the account creation form.
  • The “you’ve hit the per-person checkout limit” note stays hidden unless you actually hit the cap.
  • Faster loading of message lists.

Behind the scenes

Adds encrypted Shared Details fields with per-hub configuration, event-question builder with drag-to-reorder, batched channel seeding for large hub onboarding, and read-state optimisations for chat performance.

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